Te wāhanga tuawhā
Te wāhanga e puta mai ai ngā kiritaki
Ka mutu te nuinga o tēnei rōpū i te "kua hangaia" ka kī kua oti. He hāngī tētahi hua kua hangaia kāore he tangata e titiro ana, me tētahi ingoa rohe. Nō reira ka haere tonu te rārangi umanga: he CRM e tatari ana mō te kōrero tuatahi, he kaupapa ka whakaputaina, me tētahi rangitaki me tētahi noho pāpori ka tīmata i taua ahiahi anake.
Ka whakamahi tēnei wāhanga i ētahi atu mema e toru o te whānau — iKonekt, clickSomo me FABLS — ā, ka whakamahi i taua tuhinga whakamārama i hangaia ai ngā mea katoa. Ko tērā te take e rite ai te rārangi tuatahi o te kaupapa ki te upoko o te paetukutuku, ā, ka tohupū te mahere rangitaki i te take i tohupū ai te tuhinga.
He nui te raupapa. Ka whakatūngia te CRM i mua i te kaupapa, nā te mea he kino ake tētahi kaupapa e whakaputa ana i ngā whakautu ki tētahi pouakatika kāore e tiakina, i te kore kaupapa: ka tahu ia i te whakaatu tuatahi kotahi ka whiwhi koe, ā, ka whakaputa i tētahi kōpaki tangata i tuhi ki a koe ā, i warewaretia.
Tuatahi
iKonekt: he wā mō te hiahia ki te tau, me tētahi ingoa kei runga
Ka tae mai ia hongere e whakamahi ai pea te kiritaki ki tētahi pouakatika kotahi, hei kaiwhakapā me tētahi puna kua tuhia, tētahi rangatira, me tētahi kōrero ka tīmata i te kupu tuatahi i kī ai. Kōrero, kōrero ora, puka, te pātene kimi-tangata, ngā tonu waea, īmēra, waea, ngā tohu QR i tētahi mea kua tāia.
Te rangatiratanga i te taenga mai
He mahi a tētahi ia aratau mai i te tuarua i tau mai ai, kāore i te wā i kitea ai e tētahi. Ko te wehenga o ēnei wā e rua te wā e ngaro ai ngā hua hou i ā rātou kiritaki tekau tuatahi.
Te puna kua tiakina, mō ake tonu atu
Tae atu ki te pukapuka rerehou takitahi, ki te hononga takitahi, kāore i te "tuatahi-kore-ipurangi". I te whā o ngā marama, he whakautu me tētahi tau kei roto te pātai "i mahi te kaupapa?", kāore he whakaaro e toru.
Whakawhiti ki te wāhi nama hoko
Ka rere te paparau mai i te whakapā tuatahi ki te nama kua utua, tae atu ki a KSeF, kia kore e hiahia te hokohoko tuatahi ki tētahi pūrere raraunga me tētahi kaipāmu tauhokohoko e whakawhanake noa ana.
Kāore te whakarewatanga he pānuitanga noa. Ko te āhuateanga tuatahi.
clickSomo: te kaupapa whakarewa
Ko te raruraru o tētahi hua hou ehara i te whakawhitiwhiti, engari ko te kore e mōhio tētahi he tū. Ka whakahaere a clickSomo i te kōkiri tuatahi puta noa i ngā hongere e pānui ana te tangata: imeera, SMS, pānui kōkiri, me — mō tērā momo umanga e pai ake ana te reta kua tāia i te āhua katoa o te ao matihiko — ngā reta kua tāia.
Ka whakahaerehia hei ngā ara whakawhiti, kāore hei tuku katoa, nō reira ko te karere tuarua e whakawhirinaki ana ki te mahi a te tuatahi. Kua whakatuwheratia engari kāore i paato, ka whiwhi i tētahi whai kē i te kore i whakatuwheratia, ā, ko tētahi i whakautu ka tangoa atu i te raupapa katoa, nō te mea he kōrero kei te CRM ināianei, kāore he ingoa kei te rārangi.
Tuhia whētahi, anō: ka whakaputaina te kupu o te kaupapa mai i te whakamārama ōrite o te pae. Kāore he tangata e tika ana kia whakamārama anō i te hua ki te kai-tuku imeera, ā, kāore he putanga o te kōrero e noho ana ki tētahi imeera i tuhia i te hauwhā pō.
- 1Rā 0 — imeeraTe take, i roto i te ono rerenga, me te utu kei roto. Ngā hononga poto, ka tatauria ngā whakawhiti, kāore he kai-ārahi i whea kē.
- 2Rā 2 — pekaKua whakatuwheratia, kāore i paato → tētahi tirohanga tuarua. Kāore i whakatuwheratia → tētahi taitara kē, ka tukuna i tētahi hāora kē.
- 3Rā 3 — SMSKotahi te karere, ki te wāhanga i uru mai. Ka whakamātauatia ngā hāora mārie me te kore e whirihorahia e tētahi.
- 4He whakautuKa wehe atu i te raupapa, ka noho hei kōrero kei a iKonekt me tētahi kaiwhakahaere.
- ·He aha kāore e mahiHoko rārangi. Nōu te hunga whakarongo; ko te raupapa te wāhanga e whakahaerehia ana.
Imeera · SMS · kōkiri · retaWhakawhakaoho, kāore hei tuku katoa
- 1MahereHe mahere whakatipu marama e toru ki te ono, i hangaia mai i te take kua tuhia me ngā kupu e rapu ana te hunga hoko o te hua.
- 2Ngā kaituhiKa tuhia me te whakaputa i ngā pouaka i runga i te wātaka, i te reo o te waitohu, me ngā pikitia e mau ana i ō rātou raihana.
- 3PāporiKa tukuna te mahere ōrite ki ngā kaute, i te tere e utu ana ia.
- 4Ngā PūrongoWiki me marama, e kī ana he aha i tukuna me tērā i mahi. Ka pānuihia i te whā meneti, kāore he whakamāramatanga mō te rua tekau.
- ·He aha ināianei, kāore ā muriKo te ihirahi te hongere kotahi e noho ana tōna utu ki te whakaroa. Me tīmata i te marama tuawhā, ka tae te utu i te marama tuaono tekau.
Marama, kāore he whakaaro noaTe reo ōrite ki te pae
FABLS: te whakawhānui tere o te wāhanga kitea
Ko te rangitaki me te noho pāpori ngā hongere e utu ana te āhua roa mō tētahi hua hou, koia te take e whakaroatia ai, koia anō te take e utu nui ana te whakaroa. Kāore te whakatipu e tīmata kia noho te pouaka tuatahi.
Ka whakahaere a FABLS i ērā e rua aunoatia: he mahere e tatauria ana i ngā marama, he kaituhi e whakaputa ana i ngā pouaka, e kai ana ngā kaute pāpori i te mahere ōrite, ā, he pūrongo wiki me marama e kī ana mārama he aha i pā. Ka tīmata i te ahiahi ōrite me ērā atu katoa, nō reira ka whiwhi te marama tuawhā i ngā marama e toru o te mahi, kāore he whakatau noa.
Kāore tērā katoa hei whakakapi i te kaupapa — he wāhanga kē e whakaoti ana. Ka kitea e te kaupapa te hunga e rite ana ināianei. Ka kitea e te ihirahi te hunga e rite ana i te kōanga, ā, ka kitea me te kore e utu mō ia tangata e rua wā.
He aha ēnei e toru, kāore he e toru kua whakamahia kē
Nō te mea ka whakahaere anake te kai-whakahaere i tērā e āhei ana kia whakahaeretia. He CRM nō tētahi atu ka taea te hono ki a ia, ā muri, e tētahi tangata, i muri i tētahi arotakenga me tētahi mahere. Kāore e taea te whakatū, te whirihora, te whakakī ki tētahi ture kaiwhakahaere me te tohu ki tētahi kaupapa i ngā meneti tekau mā tahi e whiwhi ana te taumata tuawhā.
Nō tētahi kamupene ōrite ēnei e toru me ērā katoa kei runga ake. He kaute ōrite, he pūtea ōrite, he kupu takahanga ōrite, he whakamārama ōrite. Koira te mahi katoa, ā, ehara i tētahi mahi hangarau.
Ka taea tonu te whakamahi i tērā kua whiwhi kē — kāore he mea kei konei he motuhake, ā, ka taea e tētahi mahere te kōkiri i tētahi kaihoko ki tētahi atu pūnaha mā te HTTP māori. Engari ko te putanga e mahi ana i te hāora, ko te putanga kāore he tangata e tika ana kia pātai ki tētahi kaihoko mō te urunga API i te tuatahi.
He aha te tikanga pono o te "rapu kaihoko" i konei
Ko te tikanga, kei te rere te mīhini, ā, kei te tohu ki te ahunga tika: he kaupapa e haere ana ki tētahi hunga whakarongo, kei te whakatipu te ihirahi, kei te hopu te CRM i ērā katoa e hoki mai ana, ā, kei te whakaatu tētahi papapātuhi i tērā i whakaputa. Ehara i te tikanga kua whakapūmautia ngā āhuateanga, ā, he hua kē tētahi whārangi e tohu ana i te kē.
Ko tāna e whakakore ana ko te hapa e tino noa ake ana: he hua kua hangaia, kua ngū, ā, kāore i mōhio pēhea te pai o tana mahi — nā te mea he tekau mā rua rā noa te wā o ngā mahi whakaritenga motuhake mō te whakaputa, ā, kāore he tangata e hiahia ana ki aua mahi i muri i te hanganga.